We keep your information clear, useful, and protected.

This policy explains what PostsmartAI collects, how we use it, and the choices you have. It applies to the PostsmartAI website, app, and related services.

Last updated: June 17, 2026

Information we collect

Account details such as your name, email address, business name, and login information.
Brand and workspace content you provide, including websites, briefs, campaign inputs, uploaded assets, and social media account metadata.
Usage data that helps us understand product performance, feature usage, errors, and security events.
Payment and billing information handled by our payment providers when you subscribe to a paid plan.

How we use information

To create and manage your PostsmartAI account and workspace.
To generate, organize, schedule, and improve marketing content based on your brand inputs.
To provide customer support, troubleshoot problems, and maintain reliable service.
To improve product quality, safety, analytics, and fraud prevention.
To send service updates, account notices, and product communications where permitted.

How we share information

We share information with service providers that help us operate PostsmartAI, such as hosting, analytics, payment, support, and communication tools.
We may share information when required by law, to protect rights and safety, or as part of a business transfer such as a merger or acquisition.
We do not sell your personal information.

Connected accounts

If you connect social media, analytics, or publishing accounts, PostsmartAI uses the permissions you grant to provide the requested workflow.
You can revoke connected account access from the relevant provider or from your PostsmartAI workspace settings when available.

Retention and security

We keep information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.
We use administrative, technical, and organizational safeguards designed to protect information, but no online service can guarantee absolute security.

Your choices

You can request access, correction, export, or deletion of your personal information by contacting us.
You can opt out of non-essential marketing emails by using the unsubscribe link in those messages.
Some information may be retained where required for security, legal, accounting, or operational reasons.

Contact us

For privacy questions or requests, contact the PostsmartAI team at [email protected].